Plainst Technologies, one of the medical industry’s leaders in nanotechnologies, desired an online display of their strategy to increase site sales, while utilizing their current customer base.
Challenge:
Managing and improving online reputation while avoiding overexposure or excessive manipulation.
Solution:
Implemented a dynamic e-reputation strategy that focused on monitoring and influencing online mentions and reviews. Utilized sentiment analysis and tailored responses to ensure a positive online image. Employed reputation management tools to maintain authenticity and avoid over-manipulation.
Results:
Achieved a significant improvement in overall online reputation, with a notable increase in positive sentiment. Strengthened brand trust and credibility, resulting in increased customer engagement and loyalty. Maintained an authentic online presence, striking a balance between active reputation management and organic growth.
0.09% CTR
20% less CPA
272% ROI
From The Client
"These guys have built such a strong relationship with our organization that we consider them an extension of our IT department. We always know that excellent service is just a phone call or e-mail away and that we will receive the same level of attention they always provide that makes us feel like we're their top priority."